The holiday season is finally upon us and our team is committed to ushering in a successful end of the year with our retail partners.
Want to learn more about P.F. and our products? You can now book a
video call with us to talk selling tips, scent recommendations, and more.

For questions or issues on existing orders, please reach out to wholesale@pfcandleco.com. Our team would love to hear from you and is happy to lend a hand anytime.

Autumn

Wholesale Sales Manager
autumn@pfcandleco.com

Lisa

Major Wholesale Lead
lisa@pfcandleco.com

Hollin

Independent Sales Lead
hollin@pfcandleco.com

Andrew

International Lead
andrew@pfcandleco.com

Maddie

Major Sales Coordinator
maddie@pfcandleco.com

Lindsay

Independent Sales Coordinator
l.clark@pfcandleco.com

Victoria

Independent Sales Coordinator
victoria@pfcandleco.com


Order Minimums

Our standard order minimum is $250. Shop Pay is available at checkout for interest-free payments made in four bi-weekly installments.

Q4 Lead Times

Processing lead time is 1-3 business days. Please allow for additional time during promotions and ahead of shipping cutoff dates.
Our logistics partner works incredibly fast. For this reason, we are unable to make edits once an order is placed.
Once scanned in by the shipping carrier, domestic transit times range from 3-15 business days, depending on shipping method and delivery destination.

Shipping Cut Off Dates

For on-time delivery within the contiguous U.S., please plan to order by the dates below.
Shops located in AK, HI, and Canada should plan for an additional transit time.


Black Friday / Cyber Monday

East Coast/Midwest: Tuesday 11/8 @ 11am PST
West Coast: Tuesday 11/15 @ 11am PST

Christmas

East Coast/Midwest: Tuesday 12/6 @ 11am PST
West Coast: Tuesday 12/13 @ 11am PST
**excludes AK/HI/Canada/international orders**

Holiday Recommendations

Mini Candles
A travel-friendly size at an approachable price point.

Seasonal Scents
Classic scents that capture the magic of the season.

3-Pack Gift Sets
Take away the guesswork with pre-built, best-selling sets.

Stocking Stuffers
Incense Sticks + Cones, Car Fragrance, and branded wick trimmers.


Inventory

We are proud to make the product we sell in-house right here in sunny Los Angeles!
Inventory is looking good this year, but we do still run into occasional supply chain issues or sell through a product faster than anticipated.
That said,
we highly encourage that you place your holiday orders sooner rather than later, as we cannot guarantee availability.

To secure inventory that you would like to ship and pay for at a later date, reach out to our team at wholesale@pfcandleco.com and we’ll be glad to help with that,
or utilize our Back In Stock notification on each product listing to get notified as soon as an item is back on the site.

Testers

We are fully focused on building our existing inventory and do not offer testers at this time.

Confirming Orders

Please confirm that your order information is correct before completing payment, as we cannot accommodate any changes on orders that are in process or have shipped.
Any changes or cancellations to orders are subject to a 10% re-packing/stocking fee.
There is no fee to add to your order, however a new order will be invoiced with an additional shipping charge added.

Damages or Replacements

Stuff happens! If you encounter any breakages or mis-ships, please reach out with the following:

Your order number
Which product(s) were damaged or missing, including size & scent
Images or video of any damages for our records

We ask that you check your full order as soon as it arrives and contact us with any issues within 5 business days.

Resources

Fall / Winter 2022 Catalog
Merchandising Guide
Hi-Res Photography
Website Copy

Terms of Service*
*Important: Re-selling on 3rd party sites such as Amazon, Ebay, Etsy, etc is strictly prohibited*


Thank you for supporting P.F. Candle Co. this holiday season.
We are proud to be stocked on the shelves of independent shops
such as yours, and are here to lend a hand.
Contact us anytime!