The holiday season is finally upon us and our team is committed to ushering in a successful end of the year with our retail partners.
For questions or assistance on existing orders, please reach out to wholesale@pfcandleco.com. Our team would love to hear from you and is happy to lend a hand anytime.

Lisa

Independent Wholesale Lead
lisa@pfcandleco.com

Andrew

Key Accounts Lead
andrew@pfcandleco.com

Mimi

Independent Wholesale Coordinator
mimi@pfcandleco.com

Brian

Independent Wholesale Coordinator
b.bustos@pfcandleco.com

Ashley

Key Accounts Coordinator
ashley@pfcandleco.com


Order Minimums

Our standard order minimum is $250 USD. Shop Pay is available at checkout for orders up to $3k with interest-free payments made in four bi-weekly installments.

Q4 Lead Times

Processing lead time is currently 1-3 business days, but may extend to 4-7 business days during periods of high order volume, for example, 2-3 weeks ahead of shipping cutoff dates.
Once shipping labels are scanned in by the carrier, domestic transit times range from 3-15 business days, depending on shipping method and delivery destination.

Shipping Cut Off Dates

For on-time delivery within the contiguous U.S., please plan to order by the dates below.
Shops located in AK, HI, and Canada should plan for an additional transit time.

BFCM

Order By Area Receive By
Tuesday, 11/5 East Coast 11/18
Tuesday, 11/12 West Coast 11/20
Tuesday, 11/12 East Coast 11/25
Monday, 11/18 West Coast 11/26

Christmas

Order By Area Receive By
Tuesday, 12/3 East Coast 12/16
Tuesday, 12/10 West Coast 12/18
Tuesday, 12/10 East Coast 12/23
Friday, 12/13 West Coast 12/23

Confirming Orders

Please confirm that your order information is correct before completing payment. Our in-house fulfillment team works fast to get your order out to you and we are extremely limited in our ability to make changes or cancellations once an order is in processing. Any changes or cancellations to orders are subject to a 10% re-packing/stocking fee.


Holiday Recommendations

  • Limited Winter Classics - popular, holiday-ready green jars with gold embossed labels
  • Alchemy - our newest line made with luxe blends across four fragrances
  • P.F. Candle Co. x Peanuts™ - made in celebration of the Beagle Scouts 50th anniversary inspired by time spent with friends in the great outdoors

Inventory

We are proud to make the product we sell in-house right here in sunny Los Angeles! We try our best to remain well stocked, but occasionally do run out of stock on items, especially during high volume seasons, so we highly encourage that you place your holiday orders sooner rather than later, as we cannot guarantee availability.

To secure inventory that you would like to ship and pay for at a later date, reach out to our team at wholesale@pfcandleco.com and we’ll be glad to help with that, or utilize our Back In Stock notification on each product listing to get notified as soon as an item is back on the site.

Testers / Samples

We are fully focused on building our existing inventory and do not offer testers or samples at this time

Damages or Replacements

Stuff happens! If you encounter any breakages or mis-ships, please reach out with the following:

Your order number
Which product(s) were damaged or missing, including size & scent
Images or video of any damages for our records

We ask that you check your full order as soon as it arrives and contact us with any issues within 5 business days.

Resources

Fall / Winter 2024 Catalog
Merchandising Guide
Hi-Res Photography
Website Copy
Terms of Service

Want to learn more about P.F. and our products? You can now book a video call with us to talk selling tips, scent recommendations, and more.


Thank you for supporting P.F. Candle Co. this holiday season. We are proud to be stocked on the shelves of independent shops like yours!