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Shop Pay Installments now available for orders up to $3k! // Order Minimum: $250
THOUGHTFULLY DESIGNED TO LOOK & SMELL GOODOur mission is to create fragrance experiences that elevate your home’s atmosphere and enhance your daily rituals. Our line completes the stories your home tells, with uncomplicated packaging and non-cloying fragrance formulas to uplift a space instead of overpowering it.MADE BY OUR TEAM SINCE 2008The entire P.F. Candle Co. home collection is designed, developed, produced, tested, packed, and shipped by our Los Angeles team – always. We don’t outsource any step of production, so you can rely on high-quality fragrances that meet both your standards and ours.Our processes and formulas are always improving, but if something goes awry or you don’t totally love what you received, our highly-rated sales team will make things right every time.LUXURY QUALITY AT A FRIENDLY PRICEWith goods ranging from $11 to $46, we believe that what you bring home should be practical and accessible. We’re honored to be a staple in your fragrance stash and the scent you always come home to.
Since our 2008 Etsy shop days, we've prided ourselves on making high-quality products that are easy on the environment and your wallet. Taking scents inspired by personal memories, our team develops these into home goods that elevate your everyday. The result is luxury fragrance you can feel good about.
Our 7.2 oz standard candles are generally our most popular product followed by Reed Diffusers and Incense. Teakwood & Tobacco, Amber & Moss, and Golden Coast are always our Top 3 scents. Depending on regionality and customer demographic, Piñon, Sandalwood Rose, and Ojai Lavender typically follow closely behind!For more information about what scents might do well in your store, email us at wholesale@pfcandleco.com!
We know that customers are always looking for what's new and are excited to introduce our recently released HI-FI Line! HI-FI is a collection of candles, reed diffusers, and incense sticks inspired by low-lit listening bars and hotel lounges, available in three transportive fragrances: Smoked Cherry, Blonde Hinoki, and Plush Vetiver.
We want you to feel 100% confident in picking up a new line - read more about our 90-day buy back policy below or reach out to our team at wholesale@pfcandleco.com.
Our MSRP for US + Canadian stockists can be found here. For international customers, please reach out to our team for information on pricing in your region.
To keep with the simple ethos of our design, our products do not come with extra packaging.
All of our ingredients are thoughtfully sourced to create safe, sustainable products that are vegan, cruelty-free, phthalate-free, and never tested on animals. All of our candles are made with 100% domestically-grown soy wax and cotton core wicks. Our Classic + Alchemy products are made using a blend of fine fragrance oils that consist of natural and man-made materials. Each product page has a complete list of ingredients.
Great question! We use a premium blend of man-made and natural fragrances across all product types, as they 1) allow us to create more complex scent profiles, 2) are oftentimes more sustainable to produce, and 3) allow us to offer our products at accessible price points.
We require a $250 USD minimum on all orders for both new and existing accounts. Our minimum encourges stockists to order a wide selection of scents and/or product types for your customers to choose from.
All products are shipped in case pack quantities and must be ordered as such:-6-pack: all candle styles, Reed Diffusers, Room & Linen Sprays, Alchemy Incense Cones, HI-FI Incense Sticks -12-pack: Classic Incense Sticks, Car Fragrance-25-pack: Wick Trimmer
Orders are processed and shipped from our Los Angeles warehouse within 1-3 business days, not including transit time. Our warehouse is open Monday-Friday only.
Important - our lead time may increase to 4-7 business days during periods of high order volume such as the holiday season from October through mid-December and around launches and major promotions. Please plan for additional processing time for estimated delivery dates.
For International shipment lead times, please email wholesale@pfcandleco.com for further assistance.
Our products are not available in sample sizes in an effort to avoid excess waste as part of our Climate Neutral status. We believe in our high quality products and fragrances, and our team is available to offer suggestions for your store to guarantee a positive reception from customers and high sell-through. Should you need additional assistance, please contact wholesale@pfcandleco.com.
We do not offer testers at this time, please stay tuned for future wholesale emails for any updates.
We offer display signs, printable scent + product cards, and more. Check out our Extras collection to order display items, and visit our Merch Guide for tips on how to display our products and increase your sell-through rate!
You have options! If you’re interested in purchasing a sold out product, be sure to sign up for Back In Stock Notifications from the product page to receive an email once that item has been restocked. In the meantime, we recommend ordering in-stock items and trying new products and scents to keep sales going.
Our in-house fulfillment team works fast to get your order out to you. Once an order is placed, we are extremely limited in our ability to make changes or cancellations; we will try our best but are unable to make request guarantees. Please reach to wholesale@pfcandleco.com out as soon as possible. Our business hours are Monday-Friday from 8:30am-4:30pm PST.
If an order has already been packed or shipped, we cannot accept change requests. If shipped, please contact the shipping carrier directly to make changes or delivery arrangements. P.F. Candle Co. is not responsible for lost packages due to incorrect shipping information.
Yes! We offer NET60 terms to eligible US & Canadian brick and mortar stockists on Faire and Bulletin. Terms are not available to online-only shops, pop-ups, booths, mobile boutiques.
On our website, Shop Pay offers customers the option to pay in full at checkout, or to split their purchase into 4 equal, interest-free installment payments for orders up to $3,000 USD. There are no additional charges, interest rates, or late fees.
We have several wholesale resources listed on our website including:
Once you are logged into our wholesale site, you can view them under the top navigation.
No! Re-selling P.F. Candle Co. products on 3rd party sites such as Amazon, Ebay, Etsy, etc. is strictly prohibited. Retailers selling on 3rd party sites without prior approval will have their account suspended. Please review our Terms of Service for more information.
While we understand the need to stand apart from competition, the short answer is no, we don't offer exclusivity. Here's why:
As part of our Terms of Service, exclusivity isn't offered to any account for any reason, even in neighborhoods with a high volume of PF. retailers. We find that our boutiques tend to have a high sell-through rate regardless of neighboring stockists or distance between retailers.
When P.F. product is displayed across many retailers’ shelves, it increases consumer confidence in our high-quality, much loved products. We suggest adding a new line to your collection or picking up products that are specific to your customer base or that are not sold by neighboring stores to differentiate your assortment.
From our website, rates are metered from our carrier account(s). If you would like to place an order directly with our team, we can share a few shipping options for your consideration using shipment weight and dimensions, and final delivery address. A year of free shipping is available for Faire Insider accounts.
All of our products are sold and packed in case pack quantities and shipped in cardboard parcels. Case packs are made of compostable pulp packaging that be composted and even re-used! Some customers use the packaging as BOH organizors, for seed starters, or as a drink caddy!
Unless otherwise stated or requested, orders are shipped via:
Please reach out to our team via wholesale@pfcandleco.com for more information or if you would like to use your order carrier account to ship your order.
Additional duties and taxes may apply, however we do provide a USMCA upon request with every shipment which helps decrease duties and taxes for wholesale orders under $3,300. If you ever need this form, please reach out to us via email at wholesale@pfcandleco.com and we would be happy to provide you with a USMCA that is valid for up to one year.
Duties and taxes are then factored into your MSRP to help maintain profit margins. For more information about the benefits of the USMCA and Canadian MSRP, please visit our Canadian Shipping & MSRP page.
P.F. is not responsible for duties and taxes and any taxes and duties are the responsibility of the buyer. P.F. Is not responsible for any costs associated with failure to pay taxes/duties, incorrect shipment address and not disclosing broker information prior to placing your order. Shipping costs will not be refunded.
Please note: Due to ongoing changes in global trade policies and tariff regulations, additional import duties, fees, or customs delays may occur beyond our control. P.F. is not responsible for any increased costs or delays resulting from new or adjusted international tariffs, embargoes, or customs regulations enacted after the time of your order. We recommend checking with your local customs office for the most up-to-date information regarding your country’s import regulations.
If you are currently working with a broker, please email us at wholesale@pfcandleco.com with the following information - Broker Company, Broker Email, Broker Billing Address, Broker Phone Number, Broker GST #. For more information, please visit our Canadian Shipping & MSRP page.
If your store is located in any of the following international countries, please send wholesale inquiries + questions to the email address listed below.
-China: Xelo via email: sales@xelo.cn-Europe: SoloTwentyFive via email: pfcandleco@solotwentyfive.com-Japan: Hiro via email: ryota.w@hiro-ltd.com-Taiwan: Axcellent via email: inquiry@axcellent.com.tw-U.K. & Ireland: Candles Direct via email: pfcandleco@candlesdirect.co
For international orders, we typically ship via FedEx International or DHL Express. Transit time depends on the carrier's volume of shipments at that time and final delivery destination. For shipping rate and transit time estimates, please reach out to our team.
Please note, the buyer is responsible for any applicable tariffs/duties, and the carrier will bill you separately. Any customs/tariffs levied by the import country is buyer's responsibility and is not included in the shipping cost. These costs then get factored into your MSRP for you to maintain a profit margin.
For international orders outside of North America and our distributor regions, please contact wholesale@pfcandleco.com to inquire about placing an order with us.
For international orders outside of North America, payment is due when you receive your invoice with shipping costs. Orders must be paid before our team starts preparing your order. Any payments made past this date may cause your order to be moved to the end of our shipping queue.
If you have received broken or damaged products, please send an email to wholesale@pfcandleco.com with:
We request that all damages are reported within 5 business days in order to receive a credit or replacement.
Summer/fall orders - in the event of high temperatures, melted or leaky candles may occur in transit. Please avoid leaving your packages outside in the hot summer sun when possible.
P.F. Candle Co. does not accept returns or exchanges on products purchased at wholesale cost. We only accept returns in the case of damaged or defective merchandise, with exception to our 90-day buy-back policy.
90-day buy-back policy - we recommend giving our products a try for at least 90 days. If the product is still not selling in your shop after this time period, we can offer a buy-back to exchange the product for something that will sell in your shop.
Please email our team for more info. Our buy-back policy is only eligible for orders placed directly on our wholesale website and we are not able to offer buy-backs on seasonal or limited edition scents.
We recommend giving our products a try for at least 90 days. If the product is still not selling in your shop after this time period, we can offer a buy-back to exchange the product for something that will sell in your shop.
We're always happy to hear from you and offer as many resources as possible to support your business. Have questions not answered here? Need a hand? Reach out to our team at wholesale@pfcandleco.com and we will respond within 48 business hours.